*Source: Actineo survey / CSA 2015

Photo credit: AdobeStock Monkey Business

Improving occupiers well-being requires a thorough understanding of the real estate asset and its working environment.
On-the-ground studies, analysies, benchmarks of the nearby service offering, opinion polls and satisfaction surveys are all tools enabling us to provide you with advice and decision-making support.
Through our “Asset Story” solution, we offer you a coherent and tailored range of services to meet your identified needs. With a constant focus on innovation, we strive to go further by anticipating your users’ expectations and creating close ties and permanent exchanges through our Hospitality Managers. 
Through better knowledge of end-users and how they use services, we are able to offer them solutions that are tailored and continuously updated.

Would you also like to retain your occupiers?
Discover the “User experience” offer from BNP Paribas Real Estate Property Management.

The mission of the Hospitality Manager is to ensure that the services offered in a building are in line with the needs of occupiers. He coordinates the proper operation of these services and ensures user satisfaction. He is in direct contact with users, on site, and informs the Property Manager of their needs and expectations.
For investors, we have developed this service to make your building more attractive and retain your occupiers. For business owners, we create social cohesion among your employees by offering them an opportunity to take part in activities (sports, cooking classes, theatre, etc.) to boost their engagement within the company.
Do you want to promote human contact and create close ties between your users and your building services?

Discover the “Hospitality Manager” service offered by BNP Paribas Real Estate Property Management.

To ensure that the services offered fully meet occupiers’ expectations, we propose a satisfaction survey conducted by the Property Manager. The goal is to identify possible areas for improvement. We also extend this survey to visitors of the building. Useful insight for both the investor and the tenant!

Do you want to fine-tune your service offering? 
Discover the PDI DYNAMIC SURVEY.

In the digital era, Property Managers must offer to their clients the most efficient and innovative tools. Imagine a digital platform that puts the services and the end-users of the building in direct contact! It then becomes possible to interact with the app and instantly access its services: Workspace booking, service orderings, etc. Everything is just a click away thanks to a range of digital services.

Our goal is to provide personalised service while continuing to imagine the services of tomorrow for your tenants or employees. This focus on innovation makes us an effective and essential partner.

Do you want to increase your users’ access to the services of your buildings? 
Discover the "Digitalisation of services” solution offered by BNP Paribas Real Estate Property Management.

Organisation of the workspace is constantly evolving, and adapting to new ways of working. Companies want greater agility. They share projects in a common area, which makes coworking spaces a perfect solution.
For business owners, we meet your need for flexibility by creating tailored workspaces, where you can enjoy tailored services. For investors, we optimise the layout of your building so that it reflects what companies expect.