Digitalisation of services

We start by working with you to determine the services to be provided within your real estate assets. To do this, we conduct our “Asset Story” study to learn about your users, tenants or employees. We design their ideal experience by making services accessible via a digital platform. This saves time and improves the user experience. In just a few clicks, the services can be accessed and managed very easily.
We work with you to draw up the specifications of the digital platform and we manage the competitive bidding process among the various Proptech's and other players in the digital services market to help you select the platform best suited to your asset or your portfolio.
Depending on the service levels of your assets, the digital services platform may include a marketplace, which can be used to easily book services (concierge, food service, gym subscription, car rental, etc.) 24/7.
A win-win approach for investors and tenants. The asset becomes interactive, competitive and gains value.

The services platform also lets you communicate openly and in a targeted way to better understand your occupiers’ expectations.
Digital with a human touch! Providing the ability to interact with end-users thanks to our Hospitality Managers is a high priority for us. Together, they collect, analyse and respond to user requests. This human dimension helps to promote the well-being of your occupiers, regardless of the type of real estate asset.
Digitalisation of companies and retail points... each asset must be more interactive to be more attractive.

The digitalization of services makes it possible to offer the right service to the right person at the right time. Our role is to simplify access to a range of services within living and working environments.

To find out more about our approach, discover our “User experience ” offer.

Our experience, continuous monitoring, and understanding of occupiers' expectations allow us to provide high-quality digital services.

For each project, we analyse the data allowings us to better identify and anticipate needs and offer services addressing occupiers’ concerns (green transportation, personal achievement, activities creatinge social cohesion such as theatre, gaming, etc.).
This analytical approach is present at every stage of our collaboration. This enables you to attract new occupiers, preserve their work/life balance, and ensures a better valuation of your asset.