KEY FIGURES
- 1intervention request processed every 2 minutes (during working periods)
- 12 000supplier contracts managed on a daily basis
- 40years of service
TECHNICAL AND SERVICES MANAGEMENT, A TASK FOR EXPERTS
You want to make your buildings last, optimise your real estate costs and operating expenses , or retain your tenants to secure the value of your assets?
As each real estate asset has its own specificities, the technical managers at BNP Paribas Real Estate Property Management offer you personalised support through a diversified and, innovative property management solution tailored to your needs.
Our technical management service includes, among other things:
- Visiting the assets and producing visit reports;
- Preparing and monitoring your annual Service Charge budgets;
- Preparing multi-year investment plans for replacement of your facilities, renovation of areas or development of your assets;
- Managing and overseeing maintenance and service contracts;
- Monitoring maintenance works;
- Monitoring your building's compliance;
- Taking actions and completing works required to implement your environmental strategies;
- Claims handling, warranty management etc.
We carry out permanent control of the quality, risk and performance of each services we manage. a
We also ensure optimisation of environmental performance by negotiating your energy supply contracts, and by incorporating energy efficiency criteria into our work recommendations.
To ensure comprehensive risk management, our Technical teams also provide regulatory monitoring of technical and environmental aspects. a
OUR SERVICES IN 4 STEPS
-
Audit and preparation of budgets and forecasts
-
Monitoring and management of supplier contracts
-
Monitoring and management of works
-
Regular technical operations reporting
DIGITALISATION TO BETTER ANTICIPATE, TRACE AND OFFER A HIGH LEVEL OF SERVICES
Good technical management of your assets requires you to have a reliable view of your operating and investment budgets. Our approach is based on foresight and responsiveness.
Our tools and services are now digitalised. Thanks to our expertise in preventive and curative maintenance management systems, we are able to plan ahead for the replacement of equipment, be quickly alerted in the event of malfunctions and perform regular controls.
Digitalisation of our tools makes things easier for everyone. You can access all technical information about your assets (regulatory monitoring, work requests, budget consumption, etc.) via our Data Visualization PDI platform.
For greater comfort and satisfaction, we also use digital technology to enhance the user experience: integrated systems for technical work requests, information on smartphones, etc. This digitalisation helps make BNP Paribas Real Estate Property Management a truly smart Property Manager, at the cutting edge of new technologies in real estate management.
We go beyond the maintenance of installations or the management of service charges. We are able to support the building’s evolution and provide new services.
Digitalisation of services also means helping you implement “building apps” designed to give your tenants access to all your assets’ services. Find out how our MY SERVICES experts can help you!
Citylights
L'IGH en mode "Campus" - une multiplicité des services dernière génération : le savoir-faire de nos équipes et leur maîtrise des services innovants sont les clés du succès de notre mission sur cet ensemble immobilier iconique des Tours du Pont de Sèvres.
Découvrir l'étude de cas